Request fire or water damage help

Pick what happened and when. You'll see the first steps to take right now, and we'll call you back to line up a licensed local crew.

  • Free to request, no obligation
  • Licensed, bonded and insured crews only
  • Portland metro, Salem, Keizer and the Willamette Valley

Not ready yet? Start with the first-hour checklist.

Tell us what happened

What happened?
When did it start?

Pick what happened and when. You'll get the first steps to take right now while we line up help.

Add email, insurance or details (optional)

A real person reads every request and calls you back. We share your details only with the licensed contractor we line up for you. By sending this, you agree that we and that contractor may call or text you about this request. No charge to request help.

What happens after you send a request

  1. You tell us what happened

    Water, fire, smoke, a burst pipe or a sewage backup, plus your ZIP code. It takes about a minute.

  2. We call you back and line up a crew

    A real person confirms the details and matches you with a licensed restoration contractor who works your area. You can check their Oregon CCB license yourself before anyone starts.

  3. The crew stops the damage and documents it

    Water extraction, drying, board-up or smoke cleanup, plus the photos, moisture readings and itemized estimate your adjuster will ask for.

  4. You approve the work and the claim moves

    Nothing starts until you approve the contractor and the scope. You stay in charge of your claim, and Oregon gives you the right to choose your own contractor.

The standards we hold every job to

Licensed, bonded and insured crews only
We only line up contractors with an active Oregon Construction Contractors Board license, and Oregon requires every licensed contractor to carry a bond (ORS 701.068) and liability insurance (ORS 701.073). Ask for their CCB number and look it up on the CCB website before you sign.
Prices before pressure
Our cost guide shows typical Portland and national ranges, with sources, so you know what's normal before anyone quotes you.
Your claim, your choice
Oregon's homeowners bill of rights says you can use any contractor (Oregon DFR). We explain your rights in plain English in our Oregon claim guide.
Paperwork your adjuster can use
Dated photos, daily moisture readings and an itemized estimate. Good records make the adjuster's job easier and your claim harder to dispute.

Sources

Every figure on this page links to the source above it. Facts checked October 8, 2026. Costs from national sites are estimates, not quotes.

  1. ORS 701.068: contractors must file a surety bond with the CCB to be licensed (text via Oregon Public Law). Oregon Revised Statutes, accessed Oct 2026.
  2. ORS 701.073: licensed contractors must carry liability and property damage insurance (text via Oregon Public Law). Oregon Revised Statutes, accessed Oct 2026.
  3. Oregon Construction Contractors Board. State of Oregon, accessed Oct 2026.
  4. Oregon homeowners bill of rights (form 440-6135). Oregon Division of Financial Regulation, Dec 2025.